200+ Learners
Join innovators and young leaders,
driving Bangladesh’s journey toward a smarter, more skilled, and eco-friendly future.
What FSP documents and delivers at solar system handover - datasheets, test reports, user guide, warranty documents, system layout - and how warranty coordination and after-sales support work.
A professional handover is part of the engineering \u2014 not a favor. Here is exactly what FSP documents, delivers, and supports when your system goes live, and how the after-sales process works.
Handover Package
When a system is commissioned, you should walk away with a complete record \u2014 not just a working inverter. Our standard handover package includes:
Datasheets for the panels, inverter, battery, and key protection devices installed.
Electrical test results, protection verification, and commissioning readings.
How to operate, monitor, and care for your system safely day to day.
Component warranty terms and the claim process, documented clearly at handover.
Panel layout, string arrangement, and single-line diagram for future reference.
Your service channel, hotline, and how to raise a service ticket.
Warranty
Solar components carry different warranty terms \u2014 panels, inverters, and batteries each have their own duration and conditions, set by the manufacturer. At handover we document each one in writing so there is no confusion later.
When a warranty issue arises, FSP coordinates the claim process for you. You are never left alone to negotiate with a manufacturer in another country \u2014 we handle the technical documentation and follow-up.
After-Sales
Call or WhatsApp the hotline \u2014 your issue is logged with a service reference.
Many issues are identified, and some resolved, over the phone first.
If needed, an on-site visit is scheduled based on severity.
If a component is at fault, we manage the warranty claim and replacement.
The fix is documented in your system’s service history.
Keep It Performing
Annual Maintenance Contracts keep generation and safety where they should be.
See AMC \u2192Ask our team what your handover package and warranty coverage will include for your specific system.
